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Passionate about the library? Come work with us!

Patron Services Associate

Hours: 15 hours/week average, including some nights and weekends.

Salary: $13.00-$14.50/hour depending on qualifications

Hinsdale Public Library is seeking an innovative, friendly, and energetic candidates to join our Patron Services Department.

Responsibilities include providing a high quality customer experience to patrons in person, on the phone, and in writing, managing patron accounts, handling circulation procedures, and explaining library policies to the public in a professional manner.

Qualified candidates will have a high school diploma or equivalent, be flexible and possess a strong commitment to customer service and teamwork. Customer service experience is preferred.

Submit letter of application, resume, and three references by September 22 to Martha Kennedy, mkennedy@hinsdalelibrary.info, Patron Services Manager. No phone calls.

Youth and Young Adult Services Manager

We’re looking for a talented and creative leader who is passionate about connecting children and families to the Library and nurturing a talented and collaborative staff.

Reporting to the Youth Services Manager are three full-time librarians, one part-time librarian, and three paraprofessional staff members. The ideal candidate for this position will have experience supporting staff, fostering innovation, and bringing the Library out into the community.

Position Responsibilities

  • Plan for and measure the department’s delivery of reference and readers’ advisory services, collection development, programming, and introducing and supporting new technologies
  • Hire, train, evaluate and coordinate the work of staff delivering these services
  • Work directly with patrons, providing exceptional reference and RA service
  • Participate in outreach events and present youth programming
  • Work with Adult Services staff to support high school students, especially as volunteers
  • Manage department budgets
  • Create and manage relationships with other agencies and groups serving children
  • Contribute to the Library’s active Management Team—working with the Library’s Board, Administration, and other department managers to plan and execute innovative programs and services for our patrons

Qualifications

  • MLS or MLIS from an ALA accredited graduate school
  • Five years’ experience in a public service position, preferably in a public library
  • Two years supervisory experience, or comparable responsibility
  • Strong oral and written communication skills
  • Demonstrated ability to provide excellent customer service

Salary: $55,000 — $68,000, DOQ.

Preference given to applications received by September 29, 2021.

Please send resume and letter of interest to:

kkeefe@hinsdalelibrary.info

Karen Keefe, Executive Director